Privacy Policy
Last updated on December 30th, 2022
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR WEBSITE
The website socialclose.com is owned by SocialClose, an American Corporation (referred to as “we” “us”, “our”) from Portland, Maine.
This Privacy Policy governs your access and use of our Website, including any content, functionality, or services offered through our Website or related landing pages (collectively, “Website”) whether as a guest or a registered user. In this Privacy Policy, “you” or “your” refers to any individual who accesses our Website.
This Privacy Policy is legally binding. By using our Website or by clicking to accept or agree to the Terms of Use and Privacy Policy when this option is made available to you, you expressly accept and agree to be bound and abide by this Privacy Policy. If you do not agree to the Privacy Policy, you must not access or use our Website or Offerings.
The following Privacy Policy informs you of how we collect, use, store and process your personal data, including that which you provide by voluntarily “opting in” to receive a free resource, subscribing to our list or newsletter, purchasing a product or service, or contacting us via our Website, as well as that which we may collect automatically from you based upon your activity and behavior on our Website. (For purposes of this Policy, personal data means any information that can be used to identify an individual, directly or indirectly.)
We may update these terms from time to time and will provide notice via email of any material changes made to this Privacy Policy. We will not provide notice of any minor updates and acknowledge it is your responsibility to read any updated version(s), and that you agree to be bound by the most updated versions of this Policy. Your first use of our Website after the date of any non-material amendments or alterations will constitute your acceptance of such changes; therefore, we recommend reviewing this policy regularly to stay updated on any changes made. If you do not agree with or understand the contents of this privacy policy, please immediately stop the use of the Website and contact us at hello@socialclose.com for assistance.
Personal Information We Collect
The Website provides several opportunities for you, the user, to voluntarily provide us with your personal information in exchange for a free resource, to be added to or email or subscriber list, or to contact us. If you elect to “opt-in” and provide us with your personal information for any of these purposes, we will collect the information you provide, which may include your name, email address, date of birth, phone number, business contact details, correspondence address, IP address, and the text of any message you send us. We will also process personal information in the form of comments, messages, images, or videos you make or share on our blogs, social media account, or any other online forum currently available, or made available in the future. You understand that your decision to provide any information to us in this manner is voluntary, and constitutes your clear consent to allow us to collect, process, and retain it.
If you elect to fill out the “contact us” portion of our Website, or provide us with any other communication data, including but not limited to that provided via email, social media messaging or posts, or text messages, we may collect information including your name, email address, phone number, the information you share, as well as the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you, answering any questions or concerns you have, or sharing your experience, feedback, and ideas with our community. We may also retain your data to keep a record of the communication.
If you become a customer, we will collect additional information in order to carry out and complete the purchase and sale of the goods or services you have requested, including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary in order to complete the purchase of the product or service you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use secure third-party data processors, such as Stripe and PayPal, to take and complete payments, and we will not retain nor have access to your payment information at any time.
If you are on our email list due to your consent to be added, we may also use your data to send you targeted social media advertisements or upload your information into our social media account to create look-a-like audiences. To ensure compliance with the CASL Act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list or contact us with any questions or concerns.
We may also collect information through Automatic Data Collection Technology. We may use or send standard “cookies” to identify your browser from time to time. We do not include any personally identifiable information in cookies, and will not employ any other mechanisms (other than those discussed above) to capture data on our Website. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You can accept or decline cookies using your web browser settings. You can set your browser to block, restrict, or refuse cookies, or to alert you when cookies are present. If you choose to disable cookies, some areas of the Website may not work properly or at all. The Website does not respond to Do Not Track signals sent by your browser.
We may also collect data about how you use the Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our Website and offerings, and ensure you receive information relevant to you. If we utilize this technology, we will use it in compliance with all policies of these third-party companies. We may receive personal data from third parties including Google, Kajabi, social media platforms, search engines, Paypal, Stripe, and other third-party payment processing companies. However, we will never have access to your payment details.
Ability to OPT-OUT of Tracking
We also may use the above-mentioned technologies to collect information about your online activities over time and across third-party Websites or other online services (behavioral tracking). We respect your decision if you want to opt-out of tracking for this Website. If you choose to opt-out of some features of this Website, future features of this Website may not work properly. For example, you may not be able to share content from our Website to social media sites, etc. If you would like to opt-out of tracking or just want more information about how to do that please use these resources.
Lawful Grounds for Processing: In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”) we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “contact us” page or send us any other form of electronic communication, we will process your data based on our legitimate interest in responding to user or customer inquiries. If you elect to receive communication from us by “opting in” and providing us with your name and email address we will process your data for the purpose it was collected based on your affirmative consent to do so. We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based on your decision to opt-in to one or more of our free resources and will obtain your consent to do so. You may withdraw consent at any time by clicking the “unsubscribe link” at the bottom of each email, or contacting us and requesting your information be edited, updated, or deleted. We do not collect any sensitive data, including but not limited to data relating to your health, race or ethnic origin, religious or political beliefs, trade union membership, genetics, sexual orientation, or any information regarding criminal offenses or convictions.
How & Why It’s Collected
We collect your personal information when you voluntarily, directly provide it to us to receive a free or paid resource, product, or service, or when you fill out a form or send an email to contact us, and we do so in order to provide you with the resource you have indicated you’d like to receive. We may also track your future interactions with our content, and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in, and consent to be added to our list. No such information will be collected without your taking action to be added to our email list. We do our best to only utilize third parties who have been deemed GDPR-compliant.
How We Use Your Information You Provide
You have the right to know and understand how your information is used. We will use the personally identifiable information you voluntarily give us in order to carry out the service or product you requested, including free resources, training, newsletters, and periodic promotional emails, and to notify you about any changes to our policies or services. We may also use your personal information to form “look-a-like” audiences in our digital marketing campaigns, which includes uploading your information into our social media advertising campaign.
If you purchase something from us, we will use your billing address and credit card information to complete your desired purchase or purchases only, and will not store or share any such information. By providing this information to us, you understand and agree that we may use such information to send emails, bill credit cards in exchange for programs or products purchased, or utilize comments for marketing purposes.
If you make a purchase from us, we may also use your personal information to send necessary updates to the products or services you have purchased or to keep you informed of any necessary information relating to our products or services.
Non-Personally Identifiable Information: Additional non-identifying information that is collected may be used to provide an overview of how people are accessing and using the Website; it is not used for any additional purposes, and the Website does not use any such data to make automated decisions. We may also record some or all information to help create a better user experience. We may use information such as your IP address to help diagnose technical problems with servers or our Website and to determine which portions of our Website receive the most traffic, to understand which content is the most useful to our visitors. Your IP address will not personally identify you and may be used for such limited purposes as outlined above, in order to improve user experience.
How Information Is Stored & Shared
You have the right to know what information is stored (and not stored) and how it is processed. Your information is stored through a data management system, and it is important for us to take appropriate measures to ensure your information is kept confidential. You understand that there are limited purposes where we will share your confidential information, including with those who are providing technical support for our Website, or those who are members of our team, including legal and accounting.
Any parties who will have access to your information will keep such information confidential and will never share it with any unrelated parties to the best of our abilities. information provided by you will never be shared, sold, or given to any other company or person without your consent, other than what is required to complete a purchase or request you have made unless required to do so by law or any governmental requirements. We require all such third parties to treat your personal information in accordance with the law and only allow them to process your personal data for specific, necessary purposes. Where we have outsourced a function or activity to an external service provider, we will only disclose personal data that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your personal data secure in accordance with the relevant law. We will not share your personal data with any third party for that third party’s marketing purposes unless we have obtained your consent to do so.
Please be aware we may disclose information provided if we are required to do so by law, or if there is an honest, good-faith belief that such disclosure is necessary to protect the rights of SocialClose, that any portion of our policies are being violated, to prevent or mitigate a belief that a crime may be being committed, or to protect that safety or rights of our other uses. This information may also be shared as a result of the sale of SociaClose. or any branch or brand of the company, as well as with any joint venture partners or affiliate marketers, should we deem it necessary to share such information. We will always take all reasonable measures to protect and safeguard your information.
This Website, and the servers and parties which made this Website available on a global scale, are located within and operate within the United States of America. The internet laws of the United States of America govern any and all matters relating to this Website, including content, as well as the principles of the General Data Protection Regulation (GDPR) as they apply to residents of the European Union. Any information you choose to provide through this Website, including subscribing to a newsletter, opting in to receive a free gift, or purchasing something will be transferred to the United States of America for processing. That information may then be transferred within the United States of America or back out of the United States of America to other countries outside of your country of residence, depending on the type of information, and how it is stored by us. If transferred to another country, it may not have data protection laws that are as comprehensive or protective as those in your country of residence; however, our collection, storage, and use of your Personal Information will at all times be governed by this Privacy Policy. By visiting our Website, you acknowledge this information, and by submitting any personal information onto our Website, you hereby authorize this transfer and processing of information.
By collecting and using your personal data, We are acting as a data controller, meaning we determine what information is collected, how long it is stored, and what the Personal Information will be used for. We utilize a third-party company to act as a data processor, which stores information such as names and email addresses that make up our email list. To the best of our ability, we have researched and concluded that all third-party data processors we use have advised us they are compliant with the General Data Protection Regulations as well.
Information Protection & Security
We use commercially reasonable methods to safeguard your personal data, including that which you provide to use, and that which we collect automatically, by using reasonable online security measures, and sharing your data with reputable third-party vendors that are compliant with generally accepted security and safety measures. We utilize a Secure Sockets Layer (SSL) on our Website in order to assist in the secure transfer of information; however, it can never be guaranteed. Should We become aware that a data breach has occurred, We will timely notify the necessary parties with as much information as we have available.
While our team does our best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information, without our consent. Should our Website be tampered with, you understand that your personal information may be accessed by these unauthorized parties. You agree that we are not responsible for any such actions, and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent, which includes a release of any and all claims related to the use of such information by such an unauthorized party.
We have determined it is not required to appoint a Data Protection Officer, as our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects nor do we process sensitive categories of data on a large scale.
Data Retention
We will retain the minimum amount of Personal Information required of yours, including name, email address, and behavior tracking, as long as you elect to remain on our mailing list, and any additional Personal Information as long as it is needed in order to fulfill the purpose for which it was initially collected, such as completing a purchase. We will also retain and use collected information as necessary in order to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database, your information will be deleted, and no longer retained.
Your Rights to Control Your Information
You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that SocialClose has about you, correct or edit any information, unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us by email at hello@socialclose.com
SocialClose
16 Casco St, 04101
Portland, Maine
Right of Access, Right to Rectification Right to Restriction of Processing, Right to Data Portability: You have the right to request information about how your data is being used, request a copy of the data we have, correct or edit data you initially provided us, restrict how we process your data in certain circumstances, receive your personal data in order to use it elsewhere. Please contact us at the above email address for more information.
Right to be Forgotten: You have the right to withdraw your consent to give us your Personal Information by clicking the “unsubscribe” link at the bottom of any email we send to you. Once unsubscribed, we will remove you from our list, and you should not receive any further emails from us, absent a technical glitch.
Third-Party Links – Not Included Under This Policy
We may provide links to other Websites on our Website, from time to time. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our Website, which is expressly controlled by us. You understand that should you click on a link and be taken to another Website, this Privacy Policy does not attach, and we have no control, responsibility, or liability for the content, activities, or policies of any other company, Website, or individual. You acknowledge and agree that we are not responsible for the privacy policies or practices of third parties and that you understand you will need to review the privacy policy of each individual Website to confirm their specific policies.
COPPA Compliance
You must be 13 years old or older to gain access to our Website and must have the requisite mental capacity to enter into this Privacy Policy. This Website is not intended for those under 13, in compliance with COPPA (Children’s Online Privacy Protection Act.), and we do not knowingly collect or request any information from or market to children under the age of 13.
If we learn we have collected or received personal information from a minor under 13, we will delete this information, and/or attempt to obtain parental consent. If you have any reason to believe we may have unknowingly collected data from a minor, please let us know by sending us an email at hello@socialclose.com
Complaints
If you are an EU resident, you have certain rights afforded to you by way of the GDPR, including the right to complain to a supervising authority if you believe we are misusing your information or have violated any of your rights under this Privacy Policy or applicable law. You may do so in the EU member state in which you reside or have your place of business or in which the alleged infringement took place. If you are located outside the EU, you may have rights under privacy laws in the jurisdiction where you live.
California Privacy Rights
The State of California has established its own unique regulations that apply to California residents. If You reside in California, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third-party marketers, and the names and addresses of each third party to whom we disclose Your data. As a Californian resident, you also have the right to request that we not sell your data.
If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our Website. To request the removal of your data, please use the contact information listed below. Note that while we will remove your data that is publicly posted on our Site, we may not be able to completely remove that data from our systems.
If you are a California resident and would like to make any of the above requests, please contact us at hello@socialclose.com. If you make a request, we have 30 days to respond to you.
Changes to our Privacy Policy
We reserve the right to update and change this Privacy Policy and will make our best effort to update the date “Last Updated” at the top of this page each time we make changes. You can review our most recent changes by visiting this page. By continuing to use our Site, you waive specific notice of and accept all changes to our Privacy Policy made from time to time. We encourage you to return to this page each time you access our Site to ensure you have read our most recent Policy.
Contact us
If you have any questions about our Privacy Policy or wish to exercise any of your rights as set out in this Privacy Policy, please contact our dedicated data manager at hello@socialclose.com.Please read and review this Privacy Policy carefully. If you have any questions regarding this policy, or your rights herein, or would like to review, update, or remove your information from our database, please contact us at hello@socialclose.com.
NOTICE: It is your responsibility to carefully read these Terms of Use (“Terms”) prior to using our Website or purchasing or accessing any of our courses, services, products and free or paid offerings.
When you accessed our Website and/or any of our Offerings, you acknowledge and agree that you were given reasonable notice that these Terms existed. By accessing and continuing to use our Website or Offerings, or by clicking to accept or agree to these Terms when the option is made available to you, you expressly agree to be bound and abide by these Terms, and our Privacy Policy, whether or not you have chosen to read them. If you do not agree with these Terms or our Privacy Policy, you must immediately discontinue use and access of our Website and Offerings.
While we aim to keep our Website as up-to-date as possible, we cannot guarantee that all content on our Website is entirely accurate, complete, or up to date. We reserve the right at any time to modify or discontinue, in whole or in part, any Offering or prices for any Offering on our Website, without notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of any Offering.
If you wish to have any of your personal information and/or access to our Website removed, you may email us at hello@socialclose.com and we will make reasonable efforts to do so. More information about how we collect, process, and store your personal information can be found in our Privacy Policy.